FAQ
You have questions, we have answers!
General Questions
While we focus on speed of delivery, websites typically take less than 5 business days to complete but can take up to 2 weeks to complete after we have received on the content you want added to the site. If we believe we will not be able to complete the website within that time, we will notify you and provide a new date or refund any money that may have been paid for the website.
While we focus on speed of delivery, websites typically take less than 5 business days to complete but can take up to 2 weeks to complete after we have received on the content you want added to the site. If we believe we will not be able to complete the website within that time, we will notify you and provide a new date or refund any money that may have been paid for the website.
While we focus on speed of delivery, websites typically take less than 5 business days to complete but can take up to 2 weeks to complete after we have received on the content you want added to the site. If we believe we will not be able to complete the website within that time, we will notify you and provide a new date or refund any money that may have been paid for the website.
We understand that sometimes nothing feels right. While knowing that a designer worked hard to make a masterpiece for you and didn't get paid isn't something we are going after, we would rather have a good testimony than more money. If you are genuinely not happy for ANY reason, we will refund whatever money has been paid. This does not apply to items or services that you approved such as a subscription where you accepted one or more books and then want a refund.
Custom Book Covers
Book covers have no starting template to work with, so there is no way of speeding up the process. A book cover is also a highly creative and professional trade. It would be like us asking how long a best seller book will take you to write. Creativety can sometimes take time. With that said, the average time is between 2-4 weeks depending on factors such as the genre, any special requirements you may have, holidays, and health status of the designer. We get sick too.
Book covers have no starting template to work with, so there is no way of speeding up the process. A book cover is also a highly creative and professional trade. It would be like us asking how long a best seller book will take you to write. Creativety can sometimes take time. With that said, the average time is between 2-4 weeks depending on factors such as the genre, any special requirements you may have, holidays, and health status of the designer. We get sick too.
Book covers have no starting template to work with, so there is no way of speeding up the process. A book cover is also a highly creative and professional trade. It would be like us asking how long a best seller book will take you to write. Creativety can sometimes take time. With that said, the average time is between 2-4 weeks depending on factors such as the genre, any special requirements you may have, holidays, and health status of the designer. We get sick too.
Book covers have no starting template to work with, so there is no way of speeding up the process. A book cover is also a highly creative and professional trade. It would be like us asking how long a best seller book will take you to write. Creativety can sometimes take time. With that said, the average time is between 2-4 weeks depending on factors such as the genre, any special requirements you may have, holidays, and health status of the designer. We get sick too.
Premade Book Covers
Book covers have no starting template to work with, so there is no way of speeding up the process. A book cover is also a highly creative and professional trade. It would be like us asking how long a best seller book will take you to write. Creativety can sometimes take time. With that said, the average time is between 2-4 weeks depending on factors such as the genre, any special requirements you may have, holidays, and health status of the designer. We get sick too.
Websites & Hosting
Options are good, but too many create stress. That is why our plans are based around what actual authors have wanted in the past.
Basic Plan
If you are a new author, looking to save on costs, don't release new books often or simply don't make many changes to your website each month, the basic plan is sweet deal. Many authors don't focus on changing their feature book to compare sales or keep content ultra fresh. The two content changes per month would allow you to change the author bio or maybe change the order of books on the homepage. Try a different color on a background or change what you are offering in exchange for your visitors email address.
We will maintain your site, focus on SEO, and make whatever adjustments are necessary to keep your website loading fast. If you want something more done, you can pay any additional changes you want only when you want them. Your Go-To person is available for any changes or design ideas you can think of and will get you the best price while handling all aspects of your vision.
Professional Plan
The Professional plan is the best option if you...
- Want to keep the website fresh
- Comparing what feature books are selling best in that place
- Want the peace of mind that comes from knowing you have extra changes available without additional cost if the need arise
- Massive discount on your first eBook or Full Book Cover a year.
With extended hours, your changes happen a little faster than with basic and sales potential is higher due to additional books that have the Read First Chapter option.
With 5 content changes available, you can rotate your feature book and compare sales from one book to another. There would still be content changes left over in case you want to also change your author bio or other books placements.
The plan also pays for itself with either a $100 eBook or one Full Book Cover Design for just $200 per year compared to the regular price of $699. We guarantee the same high quality book cover design. You get a discounted price, not a cheap result. The book cover voucher is available after just 3 months of hosting with us on the 12 month commitment option. If you choose the monthly no commitment option, you can claim your $100 eBook or $200 Full Book Cover Design after 12 months of hosting with us.
After discounts, it is like paying $3.33/mnth for hosting with all the perks including a dedicated design team at your disposal.
The best relationships are ones of mutual gain. For an additional fee, we would be happy to have our programmers do additional content changes. Please contact your Go-To person for exact pricing to avoid any confusion.
To give a general idea, additional content changes are usually $10 - $15 each for standard time lines and $30 for Priorty Rush.
As a design agency exlusive to authors, we are your best choice for site customization. Layout changes may seem simple but become complex when factoring in the responsive requirements for the many different screen sizes and how the site will look for each and then making adjustments for each. Our image designs are created by us one at a time. Both layout and design take a lot of time and trained professional to do properly. As a result, we charge for each change and can work by the hour or quote for set price based on your project requirements.
Layout and design changes are not included in any hosting plans unless specifically stated. Layout changes or not the same as content changes. Please note that each website template comes with a certain number of custom images that you can see on the template. These are included in the set up fee. This allows us to pay professional designers and you to receive only top quality results.
Options are good, but too many create stress. That is why our plans are based around actual authors have wanted in the past.
If you are a new author, looking to save on costs, don't release new books often or simply don't make many changes to your website each month, the basic plan is Ideal. Many authors don't focus on changing their feature book to compare sales or keep content ultra fresh. The two content changes per month would allow you to change the author bio or maybe change the order of books on the homepage. Try a different color on a background or change what you are offering in exchange for your visitors email address. We will maintain your site, focus on SEO, and make whatever adjustments are necessary to keep your website loading fast. Your Go-To person is available for any changes or design ideas you can think of and will get you the best price while handling all aspects of your vision.
If you are want to keep the website fresh, comparing what feature books are selling best in that place or simply want the peace of mind that comes from knowing you have extra changes available without additional cost if the need arise, then the Professional plan is the best option. With extended hours, your changes happen a little faster than with basic and sales potential is higher due to additional books that have the Read First Chapter option. The plan also pays for itself with either a $100 eBook or one Full Book Cover Design for just $200 per year compared to the regular price of $699. We guarantee the same high quality book cover design. You get a discounted price, not a cheap result. The book cover voucher is available after just 3 months of hosting with us on the 12 month commitment option. If you choose the monthly no commitment option, you can claim your $100 eBook or $200 Full Book Cover Design after 12 months of hosting with us. After discounts, it is like paying $3.33/mnth for hosting with all the perks including a dedicated design team at your disposal.
Everyone wants to save money and you will still want to be an author a year from now, so what about yearly plan discounts you ask. We believe you should get that discount for staying a loyal client with us a full year. That is why we created the 12 month commitment option that gives you all the saving as paying for the year upfront without the upfront cost. By agreeing to remain a loyal paying customer for 12 months, you get the discounted price without the big bill.